For the second time a number of Fiat Chrysler Automobile Jeep Grand Cherokees and Dodge Durangos were recalled to fix a problem with wiring that could cause passenger compartment fires.
One of the goals of the recently approved pact between the auto industry and federal regulators is to improve the auto safety recall program by making repairs better and quicker. Fiat Chrysler Automobiles (FCA) is an indication of the need of the recent agreement. In 2014, FCA recalled 900,000 SUVs (Jeep Grand Cherokees and Dodge Durangos, among them) for an electrical problem that could cause fires. At issue was a wiring problem with vanity mirrors located on sun visors. The dealer-installed fix included guides to keep wires from crossing or shorting out, causing a fire.
Apparently, the fix wasn’t as complete as expected. According to a story by thecarconnection.com yesterday , the automaker has recalled 389,000 Dodge Durangos and Jeep Grand Cherokees after receiving eight reports of fires in vehicles that had had the fix completed. The fire reports led the National Highway Traffic Safety Administration (NHTSA) to start a recall query seeking to find whether or not the repairs worked.
After conducting their investigation, NHTSA determined that the repairs were not completely effective as it turns out that vehicles built between Dec. 3, 2009, and Sept. 1, 2012, had issues. The issues led to the recall of the 2011-13 Durango and Cherokee models. The recall affects nearly 389,000 vehicles registered in the U.S., including those SUVs that have been repaired and those that have not.
FCA is still working on a fix for the vehicles. The automaker will send recall notices to affected owners as soon as they get the go-ahead. If you have any questions you can contact FCA customer service at 800-853-1403, asking about recall R71. NHTSA has a consumer assistance line at 888-327-4236 where you can also seek information on safety campaign 15V879000.